FAQ

Due to demand and providing all clients with an equal opportunity of booking we do not provisionally hold dates. Bookings are made at a first come first served basis upon payment of deposit.

In order to keep your booking, we require a £300 deposit. This is to be paid upon booking and ensures you have secured your chosen date and time.

We offer Morning, Afternoon and Evening slots. We will always do our best to accommodate where possible to ensure you are able to book your desired date and time. Alternatively, we can provide other bookable dates and work with you to find the best solution. To avoid disappointment, please make booking enquiries well in advance and pay deposit upon booking.

We are more than happy to accommodate more guests if you require here’s just a few things to keep in mind: allocation of security and catering staff are calculated per person. Additional numbers may increase the total price of your invoice and are billable.

The full amount is required to be settled ahead of your event in order for us to accommodate increased numbers. Any changes will need to be confirmed 6 weeks in advance for us to make the appropriate changes to your booking and ensure all guest are catered for.

Changes after the 6 week window are subject to admin fees. For non informed guests attending, admittance is not guaranteed and may impact your deposit payment.

One member of security per 50 guests, or less, is essential. If you are unsure on an exact number of guests, an estimation rounding to a multiple of 50 will allow for a more accurate quote. Due to health and safety requirements security is essential no matter the size of party and exact numbers to account for this are required to be submitted ahead of your event.

We can provide an open bar with a pre-paid chosen budget added to your invoice. Alternatively you can have a full open bar with a bill payable at the end of the charter, the latter will not be included in your quote and is required to be settled on site. Please ask for our drinks packages and price list for full visibility of our packages and offers.

Piers we operate from include: Millbank, Westminster, Festival, Blackfriars Pier, Bankside, Greenwich (Cutty Sark), Putney, Chelsea Harbor, Cadogan, Tower, North Greenwich, Trinity Buoy Wharf, Canary Wharf. Embark and disembark locations can be different.

Restrictions apply. If you would like help with finding the nearest pier to you our bookings team will be happy to help.

Thames Party Boats do not have visibility of pier availability, all of which are externally operated. Our team will liaise with the relevant office, on your behalf, to book following payment.

We will do our best to ensure your requested time is secured however we cannot guarantee pier bookings until we have received confirmation directly from the pier office. Both TFL and private piers are used by various external river services therefore availability is limited and is subject to change.

Trinity Buoy Wharf requires on site bookings.

Availability restrictions apply. If you are enquiring about a specific pier please speak to a member of our bookings team. Piers are subject to a surcharge fee during peak periods. Terms and Conditions apply.

Please contact us if you have a guest or multiple guests who have accessibility requirements. We will work with you on a case by case basis to try our best to accommodate you.

Majority of weather conditions are suitable to be on the water and we will ensure your booking goes ahead if we can guarantee a safe journey. Heavy fog is generally the only need for cancellation and this is a rare occurrence.

We’re still under land-laws when we’re out on the river, so it’s strictly no smoking of any kind inside. Smoking in open air space on the front bow is permitted.

You are not permitted to bring any drinks on board. However, food and/or caterers are more than welcome to be brought on board. Please speak to a member of our booking team for our guidelines on self-catering.

As we offer a pre load slot for any preparation or set up you can come on board to decorate. Any decorations must be removed or disposable at the end of your event. Any semi permanent or permanent fixtures that may deface the vessel are not permitted.

Cancellations are to be made 8 weeks in advance in order to receive a full refund. Tickets are non refundable. If you would like to move your reservation, please reach out to our team who will do their best to accommodate you and change your booking to a date you are happy with. Reschedules made within 8 weeks of your original date may incur an admin fee or loss of deposit.

Amendments to your booking are required to be made 8 weeks in advance. If your event is more than 8 weeks away we can move your deposit to another given date providing we have availability for the requested date. Attempting to change your date within the 8 week period may result in loss of deposit.

We offer a complimentary pre load slot from Millbank pier only. This will be 1 hour ahead of your event start time and for up to a maximum of 3 persons. For an increased allowance please speak to a member of our booking team upon organisation.

We offer on route stops at the charge of the requested pier. This will need to be planned in advance and the slot is for 15 minutes.

When booking piers we have 15 minutes to get all guests on or off board. This will be from the start time of your event and as discussed with your organiser. After this 15 minute slot we must pull away from the pier, therefore its important to ensure all guests are briefed on accurate timings.

Children are welcome on board and permitted to attend. Please bear in mind you are required to notify your organiser of any minors attending your event. Children are at the responsibility of the parent/guardian chaperoning. Those attending under the age of 18 are required to be supervised at all times by a responsible adult.

We can accommodate transfers and bookings under 3 hours in duration however these will still be subject to a minimum booking fee for 3 hours hire.